Unlocking Brilliance Institute, LLC (“UBI”) is committed to protecting the privacy of our clients. This Privacy Policy outlines how we collect, use, and disclose personal information when you use our website or services.

1. Information We Collect

We may collect personal information from clients, including but not limited to:

• Contact information (e.g., name, email address, phone number)
• Professional information (e.g., job title, employer)
• Payment information (e.g., credit card details)
• Communication preferences

We may collect this information when you:

• Sign up for our services
• Book appointments
• Make payments
• Communicate with us via email or other channels

2. Use of Information

We use personal information for the following purposes:

• To provide our coaching services
• To communicate with clients regarding appointments, payments, and other service-related matters
• To personalize the client experience
• To process payments
• To send promotional emails and newsletters (with the option to opt-out)
• To improve our website and services

3. Disclosure of Information

We may disclose personal information to third parties in the following circumstances:

• To our trusted service providers who assist us in providing our services (e.g., payment processors, scheduling software)
• To comply with legal obligations or respond to lawful requests from government authorities
• In connection with a business transaction (e.g., merger, acquisition)

We do not sell, rent, or trade personal information to third parties for marketing purposes.

4. Data Security

We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect personal information, we cannot guarantee its absolute security.

5. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights

Clients have the right to:

• Access their personal information
• Update or correct inaccuracies in their personal information
• Request deletion of their personal information
• Object to the processing of their personal information

To exercise these rights, please contact us using the contact information provided below.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete it as soon as possible.

8. Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please Contact Us