Welcome to Unlocking Brilliance Institute, LLC. These Terms of Service govern your use of our website and services. By accessing or using our website or services, you agree to be bound by these Terms of Service. If you disagree with these Terms of Service, please do not use our website or services.

1. Services Provided

Unlocking Brilliance Institute, LLC (“UBI”) offers career coaching and performance coaching services to professionals in the pharmaceutical and biotech industry. Our services include but are not limited to career transition assistance, professional coaching and development, and personalized coaching solutions.

2. Client Eligibility

Our services are intended for clinicians (MD, PharmD, nurse, physician assistants) seeking a career change into the pharmaceutical industry, mid-level research scientists transitioning into industry R&D or medical affairs, and pharmaceutical professionals seeking coaching to advance their careers.

3. Payment

Payment for our services is required in advance unless otherwise agreed upon. We accept payment through our secure payment system. All fees are non-refundable unless otherwise specified.

4. Booking Appointments

Clients may book appointments through our online calendar system. Appointment times are subject to availability and must be confirmed by UBI.

5. Client Portal

Clients may access a secure client portal to view their appointment schedule, agenda, and past appointments. The client portal may also provide access to a shared drive containing relevant documents and resources.

6. Privacy

UBI respects the privacy of our clients and takes appropriate measures to protect their personal information. Please refer to our Privacy Policy for details on how we collect, use, and disclose personal information.

7. Intellectual Property

All content provided by UBI, including but not limited to text, graphics, logos, images, and videos, is the property of UBI and is protected by intellectual property laws. Clients may not use, modify, or distribute our content without prior written consent.

8. Testimonials and Blog

Testimonials provided by clients are their personal opinions and experiences. Our blog contains articles for informational purposes only and should not be construed as professional advice. UBI is not liable for any actions taken based on the information provided in testimonials or blog articles.

9. Limitation of Liability

UBI shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or services.

10. Amendments

UBI reserves the right to amend these Terms of Service at any time without prior notice. It is the responsibility of the user to review these Terms of Service periodically for any changes.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Illinois. Any disputes arising out of or relating to these Terms of Service shall be resolved exclusively by the courts of Illinois.

If you have any questions or concerns about these Terms of Service, please Contact Us.